We are continually searching for ways to encourage accessible, warm, and inviting conversations on projects using less jargon and supported by collecting customer stories and observations.

We have also been taking some time to reflect on our projects over the last 20 years or so, focusing particularly on how projects operate in various business domains and whether they:

  • encourage understanding human needs to drive business value–win/win
  • provide a consistent and common understanding of the artifacts that are necessary to deliver projects successfully
  • nurture caring between the people in various project roles.

So, does a humane UX practice exist?

If so, is it moving us toward a healthier way of conducting business?

Are we encouraging organizations to give people the space in which to practice their soft skills and exercise their human qualities - what makes them human within safe contexts?